COMMON QUESTIONS
F.A.Q.
The L and XL sizes are both wheelchair friendly. The L size is perfect for more compact wheelchairs, while the XL can fit almost any wheelchair thanks to its huge standing area of 49 ¼” x 33 ½”.
But it doesn’t stop there – thanks to its handrail control, wheelchair users will find that moving up and down in an Ascenda is easy and intuitive as the buttons are extremely accessible.
The Ascenda will switch to Back-up Battery Mode. By pressing any button, the battery will bring the elevator to the lower landing, at which point the doors will open to let the passenger safely exit.
The Ascenda is designed for use 24 hours a day, 7 days a week. At night, it is illuminated inside the cabin by the spotlights in the mirror ceiling. Additionally, it features lights that run the full length of the shaft, illuminating the arrival area which both warns other house members of the elevator’s arrival, and provides lighting when exiting the elevator.
Almost anywhere within your home! Against a wall, through the floor, within a closet or even in an existing void – our Ascenda is super flexible.
You can find all our sizes in the Sizes and Installation Section. Our smallest Ascenda requires less than 10 square feet!
The Ascenda is a screw-driven elevator, meaning it is always attached to a toughened steel screw via a nut. As the nut rotates, it moves the elevator cabin up or down. This technology has the advantage of requiring no pit, no machine room while being both extremely silent and space-saving.
The Ascenda is a shaftless elevator designed for two-storey homes. It is extremely space-saving, incredibly safe and comes fully- loaded with standard features such as automatic saloon doors, foldable seat and dual control.
In the home elevator industry, the traditional business model is to offer a cheap, ultra standard elevator and to charge heavily for any option.
At Ascenda, we believe that every home deserves the best possible elevator, and that is why we offer our key features as standard. Full glass mast? Included. Automatic saloon doors? Included. Dual control? Included.
No sneaky upsell, no tricky additional fees – with Ascenda, our elevators are full options as standard!
The Ascenda is certified according to both USA safety standards (ASME 17.1 Section 5.3).
It also comes packed with safety features such as safety sensors in the floor, hatch and cabin roof, emergency stop button, two-way phone with app-linked notifications in case of faults, emergency battery back up and more!
An Ascenda runs on 2 x 115 V (Main), meaning it can operate on any normal power source within the home.
The construction work required is minimal, and usually only consists of cutting the appropriate rectangular hole in the floor or installing a gate.
We fix the Ascenda in three points: on the ground, on the slab or floor beams , and one at the top. You can always ask your Ascenda Certified Technician for more details as, even in tough situations, we have flexible solutions such as extending guiderails.
Unfortunately, the Ascenda is not yet available for Outdoor usage, and is limited to Indoor installations.
This is where all the Ascenda’s safety systems come into play. If anything above 20 lbs. is on the hatch, the Ascenda will stop, and will only be able to move downwards (to the ground floor) until the object or person is removed from the hatch.
Similarly, if the Ascenda is going downward and the lower safety pan comes into contact with a person or object, the elevator will automatically stop and will only be able to move upwards until the obstruction is cleared.